Delta Hotels By Marriott Banff Royal Canadian Lodge — Spa in Banff

Reviews of Delta Hotels By Marriott Banff Royal Canadian Lodge

• Sarah

  Added 2015.01.31

  Called front desk to asked if they can kindly heat up my food they said yes. Came down and was greeted by attitude. They said we will do it this time but only after making me feel super uncomfortable. Then one of the supervisor (morning) said it might take long, I kindly asked if he could deliver it to my room once is done and he said it will cost me 5$ for delivery fee. Ridiculous, talk about a great service experience. Way to ruin my lovely morning and throw away 40$ worth of food. Will definitely not recommend this hotel to anyone, do not expect them to go above and beyond. Wish I could cancel the 2nd night and go somewhere else. Room is small but the hot.tub sauna is decent.
• Alex

  Added 2014.11.02

  It's a fine hotel. For the price it's better than most in the area. Only thing I found weird was that SPG points weren't accepted but Marriot points were. I thought those programs were merged.i guess I was mistaken.
• Juan

  Added 2014.04.07

  We stayed in a junior suite on the first floor facing main street during the second week of April. We found our room to be clean and spacious, with a great layout, and did not experience any problems with noise from the street. The rooms were decorated nicely, and the furniture was comfortable. The fireplace was a great touch. Marriott beds are amazing and this hotel was no exception. We got a good night's sleep every night.
• Alex

  Added 2013.10.16

  Very cosy atmosphere! Warm and welcoming staff! Pool area was just like the pictures, warm and spa like. Room was spacious, although we booked a room with one king sized bed, but got a room with 2 Queens instead :S heated underground parking is a must, and it was easy to park down there! A continental breakfast would have been a nice touch... But it was very nice overall!
• Mason

  Added 2013.08.04

  The Royal Canadian Lodge was excellent. Economical, very beautiful and steps from the downtown area with all the iconic shops, restaurants and views. Tour buses pick up from here. This hotel with not disappoint!