Canada Post — Post Office in Banff

Reviews of Canada Post

• Cody

  Added 2016.08.08

  Easily the worst place in Banff and unfortunately it's something that you must use. Staff are slow and not at all interested in hurrying up even when there's a long line.
• Jesse

  Added 2016.04.28

  This is a very busy small tourist town post office so they cannot be faulted for how long we wait. The staff went over the top for me when three separate shipments got messed up as I had supplied the wrong postal code to my shipper. The packages got sent out to the wrong commercial client but then tracked them down and got them back for me. Great job guys and thank you so much. One happy customer.
• Jesse

  Added 2015.04.07

  Staff are good to deal with. I really wish they would get surveillance for inside as it’s open 24/7.
• Ashley

  Added 2014.06.01

  I would give a lower score if i could. 0/5
• Emily

  Added 2013.12.03

  Quite possibly the worst post office in the country. Supposedly Banff postal services have special exceptions because it being located in a national park. As a former employee of Canada post, national parks do not receive exceptions to change the route or policies on recieving or sending parcels. The people currently employed there clearly need more training or even better hire a whole new team who actually have a clue and aren't ignorant when it comes to dealing with customers. I have ordered a package expecting it to be here when I receive the confirmation email and it will sit in the back storage for days until they 'find' the time to input them into the system. That should never be a problem. When you are given a delivery date you expect the parcel to be shipped on time. Especially when it's a prescription or something with a large value. Basically what it comes down to is, if you are living in Banff and want to get something delivered to you, don't use Canada post, fed ex or ups will get your stuff faster and won't have to deal with someone treating you like an idiot. Calling is pointless. Emailing also pointless.
• Angel

  Added 2013.10.17

  The woman there with glasses and an accent was so rude and unhelpful, I am actually shaking after our interaction. The guy was really nice, he could see what the woman wad doing and interjected and helped with the information I was after, the woman laughed in my face and tried to belittle me in front of a full post office. So unprofessional.
• Elijah

  Added 2013.04.18

  If anyone deserves to have robots kick them out of the workforce, it's the Banff Post Office employees.