Douglas Fir Resort Chalets — Lodging in Banff

Reviews of Douglas Fir Resort Chalets

• Jonathan

  Added 2016.02.03

  This place has charged from where you loved to go to where you avoid to go.
• Elizabeth

  Added 2015.05.07

  This was our 5th Christmas going to the Douglas Fir and we are planning to return. It is a wonderful place to take the kids. It is a very relaxing atmosphere in a wonderful setting
• Carter

  Added 2015.01.23

  We had a great stay. Food to cook our own breakfast was included, kids loved the play park, waterslides and if course the outdoor hot tub. Complimentary bus passes were provided so we could take the bus around instead of driving.
• Aiden

  Added 2014.11.15

  We had a Christmas party ( overnight ) here. Mediocre customer service. Furniture, flooring, and washrooms need replacement/renovations. I gave management over a month to respond to my concerns for our months. No response of any kind. The "do not care" attitude is hard to understand.
• Jason

  Added 2014.02.20

  I only used the laundry facilities and store (I was camping at nearby camp site). When I called, at the suggestion of the city information center, I learned that the laundry is operated by a separate vendor, but the Douglas employee was able to provide all the info I needed. They like you to start your wash 90 minutes prior to closing time, which is overkill unless there are no machines available, but no one was in the facility enforcing that on my visit. Equipment was all clean, working and in good order. There are about 5 or 6 washers and an equal number - or more - of dryers. Prices are better than at the in-town laundromat, though they don't offer the full services offered in town (wherein they'll wash, dry and fold for you, but at a very dear price!) There's a large folding table and you can get coins and detergent at the store next door.
• Brandon

  Added 2013.06.16

  Booked a 6-person room for the weekend min January. Decent price for average local accommodations. Just don't expect luxury. Quick cab ride to access the restaurants and sights in town, which is great.